{"id":1468,"date":"2024-05-10T16:59:48","date_gmt":"2024-05-10T09:59:48","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=1468"},"modified":"2024-07-16T10:39:00","modified_gmt":"2024-07-16T03:39:00","slug":"pro-support-for-home-pcs","status":"publish","type":"page","link":"https:\/\/www.digiprovn.vn\/en\/pro-support-for-home-pcs\/","title":{"rendered":"ProSupport For Home PCs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1468\" class=\"elementor elementor-1468\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57c1ee9 e-con-full e-flex e-con e-parent\" data-id=\"57c1ee9\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3b7126 elementor-widget elementor-widget-html\" data-id=\"c3b7126\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n    .div-prosupport-for-home-pcs{\n        margin: 20px auto;\n    }\n    .div-prosupport-for-home-pcs > h2{\n        color: #0C78AB;\n        text-align: center;\n        font-size: 36px;\n    }\n    .ul-btn{\n        margin:40px auto;\n        display: flex;\n        margin-left: 0;\n        justify-content: center;\n        align-items: center;\n        gap: 20px;\n        padding-left: 0;\n    }\n    .ul-btn li{\n        min-width: 20%;\n    }\n    .ul-btn li a{\n        text-decoration: none;\n        color: #fff;\n        display: block;\n        background-color: #0C78AB;\n        padding: 10px 20px;\n        text-align: center;\n        font-size: 24px;\n    }\n    .list-panels{\n        margin: 40px auto;\n    }\n    .panels-item{\n        display: flex;\n        flex-direction: row;\n        gap: 40px;\n        margin-bottom: 40px;\n    }\n    .panels-item > div{\n        width: 50%;\n    }\n    .panel-content{\n        display: flex;\n        flex-direction: column;\n        justify-content: center;\n    }\n    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  }\n    .dell-prosp-suite-for-pcs table tbody tr td.basic{\n        background-color: #EEEEEE;\n        border: 1px solid #fff;\n        text-align: center;\n        vertical-align: middle;\n        padding: 0;\n    }\n    .dell-prosp-suite-for-pcs table tbody tr td.prosupport{\n        background-color: #CBEEFF;\n        border: 1px solid #fff;\n        text-align: center;\n        vertical-align: middle;\n        padding: 0;\n    }\n    .dell-prosp-suite-for-pcs table tbody tr td.prosupportplus{\n        background-color: #9FDDFF;\n        border: 1px solid #fff;\n        text-align: center;\n        vertical-align: middle;\n        padding: 0;\n    }\n    .dell-prosp-suite-for-pcs table tbody tr td.prosupportflex{\n        background-color: #E5F8FF;\n        border: 1px solid #fff;\n        text-align: center;\n        vertical-align: middle;\n        padding: 0;\n    }\n    .dell-prosp-suite-for-pcs table tbody tr td:nth-child(5){\n        border:none;\n    }\n    .dell-prosp-suite-for-pcs table tbody tr td span{\n        color: #3B82F6;\n        font-size: 14px;\n        font-weight: 600;\n    }\n<\/style>\n<div class=\"div-prosupport-for-home-pcs wrap-container\">\n    <h2>ProSupport For Home PCs<\/h2>\n    <ul class=\"ul-btn\">\n        <li><a href=\"#\" data-index=\"1\">ProSupport<\/a><\/li>\n        <li><a href=\"#\" data-index=\"2\">ProSupport Plus<\/a><\/li>\n        <li><a href=\"#\" data-index=\"3\">ProSupport Flex<\/a><\/li>\n        <li><a href=\"#\" data-index=\"4\">Help Me Choose<\/a><\/li>\n    <\/ul>\n    <div class=\"list-panels\">\n        <div class=\"panels-item\" data-index=\"1\">\n            <div><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/05\/7773496-1.png\" \/><\/div>\n            <div class=\"panel-content\">\n                <h3 style=\"color:#0C32A4\">ProSupport<\/h3>\n                <div class=\"panel-description\">\n                    <p>ProSupport for PC<br>Save time on your routine PC support taskss<\/p>\n                    <ul>\n                        <li>24x7 direct access to in-region ProSupport engineers<\/li>\n                        <li>Next business day onsite repairs<\/li>\n                        <li>Proactive monitoring, including predictive hardware alerts\u00a0with auto dispatch<\/li>\n                    <\/ul>\n                    <div class=\"flexalgcenter\"><a href=\"#\">Learn More<\/a><\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"panels-item\" data-index=\"2\">\n            <div class=\"panel-content\">\n                <h3 style=\"color:#0D2155\">ProSupport Plus<\/h3>\n                <div class=\"panel-description\">\n                    <p>ProSupport Plus for PCs<br>Automate and customize support to eliminate  downtime across your fleet with a single solution offering the most  comprehensive capabilities \u2013 without the need to stack services2<\/p>\n                    <ul>\n                        <li>24x7 priority access to in-region ProSupport engineers<\/li>\n                        <li>Next business day onsite repairs<\/li>\n                        <li>Proactive monitoring, including predictive hardware alerts\u00a0with auto dispatch<\/li>\n                    <\/ul>\n                    <h4>+PLUS<\/h4>\n                    <ul>\n                        <li>Self-healing automated remediation scripts<\/li>\n                        <li>Service Account Manager<\/li>\n                        <li>Accidental damage coverage<\/li>\n                        <li>Keep Your Hard Drive Service<\/li>\n                    <\/ul>\n                    <div class=\"flexalgcenter\"><a href=\"#\">Learn More<\/a><\/div>\n                <\/div>\n            <\/div>\n            <div><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/05\/10617254-1.png\" \/><\/div>\n        <\/div>\n        <div class=\"panels-item\">\n            <div><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/05\/6165260-1.png\" \/><\/div>\n            <div class=\"panel-content\">\n                <h3 style=\"color:#0672CB\">ProSupport Flex<\/h3>\n                <div class=\"panel-description\">\n                    <p>ProSupport Flex for PCs<br>Flexible options to supplement your in-house IT for qualifying customers:<\/p>\n                    <ul>\n                        <li>24x7 access to in-region ProSupport engineers<\/li>\n                        <li>Next business day onsite repairs<\/li>\n                        <li>Proactive monitoring, including predictive hardware alerts\u00a0with auto dispatch<\/li>\n                        <li>Self-healing automated remediation scripts<\/li>\n                        <li>Service Account Manager<\/li>\n                    <\/ul>\n                    <p>And modular options for<\/p>\n                    <ul>\n                        <li>Accidental damage coverage<\/li>\n                        <li>Extended Battery Service<\/li>\n                        <li>Keep Your Hard Drive<\/li>\n                    <\/ul>\n                    <div class=\"flexalgcenter\"><a href=\"#\">Learn More<\/a><\/div>\n                <\/div>\n            <\/div>\n            \n        <\/div>\n    <\/div>\n    <!--<div style=\"margin:80px auto\">\n        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-06-175414-2.png\" \/>\n    <\/div>-->\n    <div class=\"dell-prosp-suite-for-pcs\">\n        <h3>Dell ProSupport Suite for PCs<\/h3>\n        <div style=\"overflow-x:auto\">\n            <table>\n            <thead>\n                <tr>\n                    <td><\/td>\n                    <td style=\"background-color:#6E6E6E\">Basic<\/td>\n                    <td style=\"background-color:#0C32A4\">ProSupport<\/td>\n                    <td style=\"background-color:#0D2155\">ProSupport Plus<\/td>\n                    <td><\/td>\n                    <td style=\"background-color:#0672CB;position:relative\"><i style=\"position:absolute;font-size:13px;top:-20px;color:#000;left:0;\">1000+ devices required<\/i>ProSupport Flex<\/td>\n                <\/tr>\n            <\/thead>\n            <tbody>\n                <tr>\n                    <td class=\"tdheader\"><b>Self-healing automations<\/b> via <i>SupportAssit AI technology<\/i><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                <\/tr>\n                <tr>\n                    <td>Library of Dell-authored scripts to automate tasks and remediate issues<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>Automated OC Optimizations<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>Custom catalogs for remote BIOS, driver and firmware<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td class=\"tdheader\"><b>Proactive monitoring<\/b> via <i>SupportAssit AI technology<\/i><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                <\/tr>\n                <tr>\n                    <td>Customizable dashboard in TechDirect portal<\/td>\n                    <td class=\"basic\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupport\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>Fleetwide view of security, health and application experience scores<\/td>\n                    <td class=\"basic\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupport\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>Proactive and predictive hardware alerts with audio dispatch<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>System-level performance and utilization metrics<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>BIOS, driver, firmware and application version tracking for compliance<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>PC inventory with slides and grouping for asset management<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td class=\"tdheader\"><b>Support essentials<\/b><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                    <td class=\"tdheader\"><\/td>\n                <\/tr>\n                <tr>\n                    <td>Technical support with AI-driven trouble shooting tools<\/td>\n                    <td class=\"basic\">\n                        <span>Business hours only<\/span>\n                    <\/td>\n                    <td class=\"prosupport\"><span>24x7<\/span><\/td>\n                    <td class=\"prosupportplus\">\n                        <span>24x7<\/span>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <span>24x7<\/span>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>In-region ProSupport expert assistance for hardware and software issues<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupportplus\">\n                        <span>Priority access<\/span>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>Next business day onsite repair<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>International travel support<\/td>\n                    <td class=\"basic\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupport\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>Service Account Manager<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><\/td>\n                    <td class=\"prosupportplus\">\n                        <span>500 system minimum<\/span>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>Keep Your Hard Drive Service<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <span>Optional<\/span>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>Accidental damage coverage<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><\/td>\n                    <td class=\"prosupportplus\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/06\/tick-15.png\" \/>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <span>Optional<\/span>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>Extended battery Service<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><\/td>\n                    <td class=\"prosupportplus\">\n                        <span>Optional<\/span>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <span>Optional<\/span>\n                    <\/td>\n                <\/tr>\n                <tr>\n                    <td>Team-based subscription<\/td>\n                    <td class=\"basic\"><\/td>\n                    <td class=\"prosupport\"><\/td>\n                    <td class=\"prosupportplus\">\n                        <span>US and Canada<\/span>\n                    <\/td>\n                    <td><\/td>\n                    <td class=\"prosupportflex\">\n                        <span>US and Canada<\/span>\n                    <\/td>\n                <\/tr>\n            <\/tbody>\n        <\/table>\n        <\/div>\n    <\/div>\n    <div class=\"three-panels\">\n        <div class=\"item\">\n            <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/05\/self-healing-1.png\" \/>\n            <h4>Self-Healing Issue Before<br>They Occur<\/h4>\n            <p>With SupportAssist, our AI technology, you can proactively resolve PC issues before they occur. Automated remediation lets you manage tasks, optimize performance and leverage curated scripts to detect and deploy fleetwide fixes.<\/p>\n        <\/div>\n        <div class=\"item\">\n            <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/05\/productivity-1.png\" \/>\n            <h4>Improve Productivity<\/h4>\n            <p>Our dashboard pulls telemetry data from devices to give you valuable fleetwide insight into security risks and health, plus recommendations for driver catalogs, so IT and end users can stay productive without PC disruptions.<\/p>\n        <\/div>\n        <div class=\"item\">\n            <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/05\/efficiency-1.png\" \/>\n            <h4>Benefit From Efficient<br><span class=\"rmspan\">Resolution<\/span><\/h4>\n            <p>When assisted support is required, we leverage AI to enable highly-rated reliable break fix support. 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