{"id":1604,"date":"2024-05-13T11:06:14","date_gmt":"2024-05-13T04:06:14","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=1604"},"modified":"2024-07-16T10:49:19","modified_gmt":"2024-07-16T03:49:19","slug":"pro-support-business-suite","status":"publish","type":"page","link":"https:\/\/www.digiprovn.vn\/en\/pro-support-business-suite\/","title":{"rendered":"ProSupport Business Suite"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1604\" class=\"elementor elementor-1604\">\n\t\t\t\t<div class=\"elementor-element elementor-element-864f104 e-con-full e-flex e-con e-parent\" data-id=\"864f104\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a08e08 elementor-widget elementor-widget-html\" data-id=\"3a08e08\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n    .div-pro-support-business-suite{\n        margin: 20px auto;\n    }\n    .div-pro-support-business-suite h2{\n        color: #0C78AB;\n        text-align: center;\n    }\n    .ul-btn{\n        margin:40px auto;\n        display: flex;\n        margin-left: 0;\n        justify-content: center;\n        align-items: center;\n        gap: 20px;\n        padding-left: 0;\n    }\n    .ul-btn li{\n        width: 24%;\n    }\n    .ul-btn li a{\n        text-decoration: none;\n        color: #fff;\n        display: block;\n        background-color: #0C78AB;\n        padding: 10px 20px;\n        text-align: center;\n    }\n    .div-pro-support > div{\n        margin: 80px auto;\n    }\n    .div-pro-support > div h3{\n        font-weight: 500;\n        font-size: 48px;\n    }\n    .div-pro-support > div ul{\n        list-style:disc;\n        display:flex;\n        flex-direction:column;\n        gap: 5px;\n    }\n    .div-download{\n        display: flex;\n        gap: 40px;\n    }\n    .div-download > div{\n        width: 50%;\n    }\n    .div-download-content h4{\n        font-size: 36px;\n        font-weight: 500;\n    }\n    p, ul li{\n        font-size: 18px;\n    }\n    .div-download-content .btnDownloadProsupport a{\n        background-color: #0C78AB;\n        color: #fff;\n        padding: 12px 25px;\n        text-decoration: none;\n        font-size: 18px;\n    }\n    .plus-list{\n        margin: 60px auto;\n        display: flex;\n        flex-direction: column;\n        gap: 60px;\n    }\n    .plus-list .plus-item{\n        display: flex;\n    }\n    .plus-list .plus-item .item-left{\n        width: 20%;\n        display: flex;\n        align-items: center;\n        justify-content: center;\n    }\n    .plus-list .plus-item .item-right{\n        width: 80%;\n    }\n    .item-title{font-weight: bold;font-size:22px;}\n    .item-content{font-size: 18px;}\n    .div-how-to-choose table thead tr td{\n        text-align: center;\n        font-weight: bold;\n        background-color: #EBEBEB;\n        font-size: 15px;\n    }\n    .div-how-to-choose table tbody tr td{\n        font-size: 15px;\n        height: 48px;\n        vertical-align: middle;\n    }\n    .div-how-to-choose table tbody tr td:not(:nth-child(1)){\n        text-align: center;\n    }\n<\/style>\n<div class=\"div-pro-support-business-suite wrap-container\">\n    <h2>ProSupport Business Suite<\/h2>\n    <ul class=\"ul-btn\">\n        <li><a href=\"#\" data-index=\"1\">ProSupport<\/a><\/li>\n        <li><a href=\"#\" data-index=\"2\">ProSupport Plus<\/a><\/li>\n        <li><a href=\"#\" data-index=\"3\">Accidental Damage<\/a><\/li>\n        <li><a href=\"#\" data-index=\"4\">Help Me Choose<\/a><\/li>\n    <\/ul>\n    <div class=\"div-pro-support\">\n        <div class=\"div-download\" data-index=\"1\">\n            <div>\n                <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/05\/istockphoto-1347197740-612x612-1.png\" \/>\n            <\/div>\n            <div class=\"div-download-content\">\n                <h4>ProSupport<\/h4>\n                <p>We know you have a business to run and no time for IT issues. ProSupport Plus gives you 24x 7 support, wether you\u2019re at home or in the office. In fact, we\u2019re always watching for issues so they don\u2019t slow you down. You stay focused on growth. We\u2019ll take care of IT.<\/p>\n                <div class=\"btnDownloadProsupport\">\n                    <a href=\"https:\/\/www.delltechnologies.com\/asset\/en-us\/services\/support\/technical-support\/dell-prosupport-for-pcs-datasheet-comm.pdf?ref=cpcl_prosupportitems-60_cta_secondary_downloadprosupportdatasheet\" target=\"_blank\">Download Prosupport Datasheet<\/a>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"div-pro-support-plus\">\n            <h3>ProSupport Plus<\/h3>\n            <p>Designed specifically for growing businesses needing to focus on strategy, not IT issues. ProSupport Plus for PCs offers everything you get with ProSupport and more. Stay ahead with predictive technology that detects issues before they become problems plus accidental damage repairs for drops, spills and surges and the ability to keep your hard drive and sensitive data should you need a replacement. You\u2019re trying to run a business, let Dell virtually eliminate your unplanned downtime.<\/p>\n            <div class=\"plus-list\">\n                <div class=\"plus-item\">\n                    <div class=\"item-left\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/continuous-improvement1.png\"\/>\n                    <\/div>\n                    <div class=\"item-right\">\n                        <div class=\"item-title\">\n                            No time for downtime\n                        <\/div>\n                        <div class=\"item-content\">\n                            ProSupport Plus with SupportAssist detects hardware issues before they become problems, allowing you to virtually eliminate unplanned downtime due to hardware issues.\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"plus-item\">\n                    <div class=\"item-left\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/headphone1.png\"\/>\n                    <\/div>\n                    <div class=\"item-right\">\n                        <div class=\"item-title\">\n                            It\u2019s a safe bet, we\u2019ll call you first\n                        <\/div>\n                        <div class=\"item-content\">\n                            Proactive alerts let you know something has happened and automatically opens a ticket, so you don\u2019t have to play tech support. We\u2019ll start resolving the problem before you even have time to call. If you need help, we\u2019ll be at your side, literally, to make the repair.\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"plus-item\">\n                    <div class=\"item-left\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/idea1.png\"\/>\n                    <\/div>\n                    <div class=\"item-right\">\n                        <div class=\"item-title\">\n                            Free your time and your mind\n                        <\/div>\n                        <div class=\"item-content\">\n                            Our in-region ProSupport experts are always awake \u00e0n standing by 24x7 to help you, no matter where you are in the world or what type of IT issue you\u2019re having.\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"plus-item\">\n                    <div class=\"item-left\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/privacy1.png\"\/>\n                    <\/div>\n                    <div class=\"item-right\">\n                        <div class=\"item-title\">\n                            Protect your assets and your data\n                        <\/div>\n                        <div class=\"item-content\">\n                            Accidents happen - we fix them. ProSupport gives you quick replacements and protection from drops, spills and surges. And if your accident means you need to replace your hard drive, we let you keep it and all the data on it, so your company secrets are just that - yours.\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"plus-item\">\n                    <div class=\"item-left\">\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/protection1.png\"\/>\n                    <\/div>\n                    <div class=\"item-right\">\n                        <div class=\"item-title\">\n                            Can pay for itself with just one incident\n                        <\/div>\n                        <div class=\"item-content\">\n                            ProSupport Plus provides value and peace of mind. Invest in support that lets you worry about the things that matter\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"div-how-to-choose\">\n            <h3>How to Choose<\/h3>\n            <div style=\"overflow-x:auto\">\n                <table>\n                <thead>\n                    <tr>\n                        <td>Features<\/td>\n                        <td>Basic Support<\/td>\n                        <td>ProSupport<\/td>\n                        <td>ProSupport Plus<\/td>\n                    <\/tr>\n                <\/thead>\n                <tbody>\n                    <tr>\n                        <td>Accidental Damage<\/td>\n                        <td>Optional<\/td>\n                        <td>Optional<\/td>\n                        <td>\n                            <img decoding=\"async\" src=\"https:\/\/www.digiprovn.vn\/wp-content\/uploads\/2024\/07\/check7.png\" \/>\n                        <\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Technical support through phone, chat, and online<\/td>\n                        <td>Business hours<\/td>\n                        <td>24\/7<\/td>\n                        <td>24\/7<\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Hardware (HW) repair to reduce productivity downtime<\/td>\n                        <td>Varies<\/td>\n                        <td>Next Business Day On-Site<\/td>\n                        <td>Next Business Day On-Site<\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Direct access to in-region engineers<\/td>\n                        <td><\/td>\n                        <td>\n                            <img decoding=\"async\" src=\"https:\/\/www.digiprovn.vn\/wp-content\/uploads\/2024\/07\/check7.png\" \/>\n                        <\/td>\n                        <td>\n                            <img decoding=\"async\" src=\"https:\/\/www.digiprovn.vn\/wp-content\/uploads\/2024\/07\/check7.png\" \/><br>\n                            Priority Access\n                        <\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Crisis monitoring and management<\/td>\n                        <td><\/td>\n                        <td><\/td>\n                        <td>\n                            <img decoding=\"async\" src=\"https:\/\/www.digiprovn.vn\/wp-content\/uploads\/2024\/07\/check7.png\" \/>\n                        <\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Single-source software (SW) and hardware expertise<\/td>\n                        <td><\/td>\n                        <td><\/td>\n                        <td>\n                            <img decoding=\"async\" src=\"https:\/\/www.digiprovn.vn\/wp-content\/uploads\/2024\/07\/check7.png\" \/>\n                        <\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Fix problems before they occur (require SupportAssist)<\/td>\n                        <td><\/td>\n                        <td><\/td>\n                        <td>\n                            <img decoding=\"async\" src=\"https:\/\/www.digiprovn.vn\/wp-content\/uploads\/2024\/07\/check7.png\" \/>\n                        <\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Automated virus and malware removal (reuqire Support Assist)<\/td>\n                        <td><\/td>\n                        <td><\/td>\n                        <td>\n                            <img decoding=\"async\" src=\"https:\/\/www.digiprovn.vn\/wp-content\/uploads\/2024\/07\/check7.png\" \/>\n                        <\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Service Account manager (SAM) for account reporting and planning<\/td>\n                        <td><\/td>\n                        <td><\/td>\n                        <td>\n                            <img decoding=\"async\" src=\"https:\/\/www.digiprovn.vn\/wp-content\/uploads\/2024\/07\/check7.png\" \/>\n                        <\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Keep Your Hard Drive (KYHD)<\/td>\n                        <td><\/td>\n                        <td><\/td>\n                        <td>\n                            <img decoding=\"async\" src=\"https:\/\/www.digiprovn.vn\/wp-content\/uploads\/2024\/07\/check7.png\" \/>\n                        <\/td>\n                    <\/tr>\n                <\/tbody>\n            <\/table>\n            <\/div>\n        <\/div>\n        <div class=\"div-accidental-damage\">\n            <h3>Accidental Damage<\/h3>\n            <p>Everyone, even the CEO, is tough on laptops and PCs. Whether in  the office or on-the-go, accidents like drops, spills and surges happen.<\/p>\n            <p>Recover  faster with Accidental Damage support. If a PC or laptop is  accidentally damaged, contact Dell support and our technicians will get  the unit repaired or replaced quickly with: <\/p>\n            <ul>\n                <li>Convenient support hours<\/li>\n                <li>No hidden fees for repairs<\/li>\n                <li>Single point of contact for Dell warranty support<\/li>\n            <\/ul>\n        <\/div>\n        <!--<div data-index=\"2\">\n            <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-07-105016-1.png\" \/>\n        <\/div>\n        <div data-index=\"3\">\n            <h3>How to Choose<\/h3>\n            <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-07-105720-1.png\" \/>\n        <\/div>\n        <div data-index=\"4\">\n            <h3>Accidental Damage<\/h3>\n            <p>Everyone, even the CEO, is tough on laptops and PCs. Whether in the office or on-the-go, accidents like drops, spills and surges happen.<\/p>\n            <p>Recover faster with Accidental Damage support. If a PC or laptop is accidentally damaged, contact Dell support and our technicians will get the unit repaired or replaced quickly with:<\/p>\n            <ul>\n                <li>Convenient support hours<\/li>\n                <li>No hidden fees for repairs<\/li>\n                <li>Single point of contact for Dell warranty support<\/li>\n            <\/ul>\n        <\/div>-->\n    <\/div>\n<\/div>\n<script>\n    jQuery(function($){\n        $(\"ul.ul-btn li a\").on(\"click\",function(e){\n            e.preventDefault();\n            var index = $(this).attr(\"data-index\");\n            var divProSupport = $(\".div-pro-support > div\").eq(0).offset().top - 116;\n            var divProSupportPlus = $(\".div-pro-support > div\").eq(1).offset().top - 116;\n            var divHowtoChoose = $(\".div-pro-support > div\").eq(2).offset().top - 116;\n            var divAccidentalDamage = $(\".div-pro-support > div\").eq(3).offset().top - 116;\n            switch(index){\n                case \"1\":\n                    $('html, body').animate({scrollTop : divProSupport},800);\n                    break;\n                case \"2\":\n                    $('html, body').animate({scrollTop : divProSupportPlus},800);\n                    break;\n                case \"3\":\n                    $('html, body').animate({scrollTop : divAccidentalDamage},800);\n                    break;\n                case \"4\":\n                    $('html, body').animate({scrollTop : divHowtoChoose},800);\n                    break;\n                default:\n                    break;\n            }\n        })\n    })\n<\/script>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ProSupport Business Suite ProSupport ProSupport Plus Accidental Damage Help Me Choose ProSupport We know you have a business to run and no time for IT issues. ProSupport Plus gives you 24x 7 support, wether you\u2019re at home or in the office. In fact, we\u2019re always watching for issues so they don\u2019t slow you down. 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