Our Mission
Today's business thrives on efficiency. DigiPro streamlines operations, minimizing downtime to keep you running smoothly.
About Us
Thông tin
Founded in 2010, DigiPro Specialized Service One Member Limited Company is a proud the sole provider of Dell warranty services in Vietnam, DigiPro offers a comprehensive suite of options to keep your Dell devices running smoothly. DigiPro boasts a wide reach with service centers in four major cities (Ho Chi Minh City, Hanoi, Da Nang, Can Tho) and a team of nearly 100 certified engineers covering all 63 provinces nationwide.
Our Waranty plan include Carry-In Service (bring your device to us), On-Site Service (we come to you), ProSupport (Dell's premium warranty plan), and ProDeploy (install, configure, and integrate your Dell servers, storage, and networking equipment).
Committed to excellence, DigiPro is ISO 20000:2011 certified, ensuring a world-class IT service management system. This translates to superior customer service, efficient operations, and ultimately, a worry-free experience for you.
Expert Guidance
Our friendly and knowledgeable customer support representatives are here to answer your questions and guide you through the entire warranty process, from claim submission to repair completion.
Skilled Engineer
Our team of highly skilled and experienced engineers have the knowledge and expertise to diagnose and repair your Dell products quickly and efficiently.
Genuine Part
We use only genuine Dell parts to ensure optimal performance and reliability for your device.
Minimal Downtime
We streamline the warranty process to minimize downtime. Submit your claim, track repairs, and get updates – all online or through our dedicated customer care team.
Dedicated Customer Care
DigiPro's dedicated care assigns a personal tech pro who anticipates device issues, proactively offers solutions, and simplifies communication for a swift repair experience.